Store facilicilities maintenance: pace that matters for your internal customer too
With store facilities maintance retailers usually focus on the front of the house – the sales floor. This is completely logical as it’s the space which customers see, embrace and experience. But, what about the staff-access only area? Breakout room? Stockroom? Theses spaces, indirectly but surely, also affect your store performance.
Read more about our complete store maintenance services across Europe here
The back of house in a store can very a lot. One stumbles over cardboard boxes. Nothing can be found. And what should be the comfort of being in the social part instead only causes anger and frustration. Or, how about a functional space and a pleasant break for a sip of coffee and a quick snack?
How to change the back of the store into a well thought-out storage zone and a friendly quick rest corner? The solution is simple. This is, of course, good design, clever furniture and professional store maintenance services not being forgetten in this nook of a store. Read our article and look at the back of house from a new point of view.
(De)motivating store facilities maintenance
One can’t work in these conditions!
Such prosaic faults as a clogged toilet, a leaking faucet or an icy radiator can lead to major frustration. What’s more – if we don’t take care of their repair, these seemingly trivial problems can become the reason for negative opinions published by employees. And even resignations. Postponing these matters “for later” or ad hoc solutions is much worse than a comprehensive store maintenance service, i.e. technical support for the store.
Urgency in store facilities maintenance
Sewerage problems and a broken faucet
Such prosaic faults as a clogged toilet, a leaking faucet or an icy radiator can lead to major frustration. What’s more – if we don’t take care of their repair, these seemingly trivial problems can become the reason for negative opinions published by employees. And even resignations. Postponing these matters “for later” or ad hoc solutions is much worse than a comprehensive store maintenance service, i.e. technical support for the store.
Store back room done (not so) smartly
Square chaos with poor store facilities maintenance
An obstacle course with cardboard boxes, difficult access to racks and no space to move freely… As a result, you can’t keep order in the back room or find anything. What’s more, empty cartons for lack of space can suddenly find themselves in… the fitting room, causing frustration for customers and spoiling the image of the store.
All this is the result of poorly designed facilities and poorly functional furniture. Such an image is common in many stores. Of course, rebuilding is the ideal solution, but such a revolution is not absolutely necessary to significantly improve the situation. In most cases, it is enough to invest in modern store equipment.
At CAPS Group we manufacture, supply and install complete back room and stockroom fixtures and fittings:
- storage racks
- functional shelves
- storage cabinets on wheels
- safety cabinets
- tables and tables
- small back-up counters
Find our how we can support you with store fixtures and fittings for your sales floor and the back od the house!
Store facilities maintenance summary
Cold coffee and hot temper
8 or 12 hours in the store is a time when every minute out of sight of customers is just as important as the time spent on arranging goods or the service at the cash registers. However, if social facilities in the back room become a subject for memes, then it cannot be ignored. Issues such as an efficient boiler or filtered drinking water are really important from the point of view of employees. Equally important is comfort and the opportunity to rest and eat a meal.
It is worth remembering that, according to the regulations, a social room must meet specific requirements regarding e.g. heating, ventilation, food storage, safety and hygiene. All these elements require functional solutions and ongoing store maintenance services.
To sum up the topic, we will use a paraphrase from “The Little Prince” that what is really important is what cannot be seen at first glance. And that’s exactly how it is with the back of the store.
