CAPS Group have been recognised with the Infraspeak FM Award 2026 in the Silver: Most Efficient FM Operation category at IFM Summit London. The event took place on 21 May at the Truman Brewery and brought together hundreds of facilities management professionals to celebrate the teams pushing the industry forward.

Most efficient FM operation silver award Infraspeak 2026 CAPS Group
This award highlights facilities management operations that deliver exceptional efficiency and meaningful process improvements while maintaining high-quality standards across their portfolios. For CAPS Group, it reflects the strength of our European operations and the continuous focus on smart, data-driven store maintenance for leading retailers.

Lucy Openshaw, Head of Operations at CAPS Group, commented: “This recognition is the result of close collaboration with our clients, the dedication of our teams across Europe, and the way we use technology to make everyday operations smoother, faster and more transparent. We’re proud of what we’ve achieved together and excited to keep raising the bar alongside the IFM community.”

Most Efficient FM Operation Infraspeak IMF London 2026 _Lucy Openshaw

By combining collaboration, teamwork and intelligent FM technology, CAPS Group continues to build more efficient, resilient operations across Europe – fully aligned with the spirit of IFM26 and the wider Inside Facilities Management community.

Find out more about our complete store maintenance services package here.